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Overview

By applying a custom markup to minutes, Agencies can earn the difference between the thinkrr.ai base cost and the sale price. Payouts are securely processed through Stripe, making it easy for Agencies to withdraw their earnings once they reach the payout threshold. Let’s explore how this works and how you can get started.

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Details

How Agency Profits Work Agencies have the ability to set a custom per-minute markup on minutes purchased by their Sub-accounts. When a Sub-account buys minutes through AVA, the agency earns the difference between the thinkrr.ai base cost and the agency-defined price. These earnings are accumulated as agency profits and are paid out once they reach a minimum threshold of USD$100. Example:
  • thinkrr.ai Base Cost: $0.18 per minute
  • Agency Price: $0.22 per minute
  • Profit per minute: $0.04. If a Sub-account buys 2,000 minutes, the agency earns $80 in profit.
Payouts are processed through Stripe Connect, ensuring fast and secure transactions directly to the agency’s bank account.
💡 Tip: If your agency has the Web Widget deployed, eligible calls may qualify for a discounted base rate of $0.16/min instead of$0.18/min . Your sub-account pricing stays the same, so this can increase your profit margin.

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Setting Up Stripe for Payouts

To start receiving your agency profits, you’ll need to connect your Stripe account to AVA. Here’s how:

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Steps to Connect Stripe:

1

Go to the Admin Dashboard

  • Navigate to your account and open the Account Manager page.
2

Click “Connect Stripe”

  • You’ll see a button prompting you to connect your Stripe account.
3

Follow Stripe’s Setup Process

  • Stripe will guide you through the secure onboarding process, where you’ll need to provide your business and banking details.
4

Confirm Connection Status

  • Once the connection is complete, your Stripe status will show as Connected in your AVA Account Management dashboard.

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What You’ll Need to Connect Stripe:

Depending on whether you’re an individual or a business, you’ll need the following information: For Individuals or Sole Proprietors:
  • Full Name
  • Date of Birth
  • Home Address
  • Phone Number
  • Social Security Number (if applicable)
For Businesses:
  • Business Name
  • Business Address
  • Business Website
  • Employer Identification Number (EIN)
  • Industry Type
Bank Account Information (for Payouts):
  • Bank Account Number
  • Routing Number (for U.S. accounts)
  • Account Type (Checking or Savings)
  • IBAN (for international accounts, if applicable)
For more detailed information, please refer to Stripe Documentation or contact Stripe support.

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Receiving Payouts

Once your agency profits reach the a certainthreshold , a payout will be scheduled for the next billing cycle.
  • Payout Timing: Payouts are typically processed for the upcoming billing cycle once the threshold is met.
  • Dashboard Notifications: Your Admin Dashboard will display upcoming payout details. (Feature coming soon.)

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Benefits of the Agency Profit Model

  • New Revenue Stream: Earn profits on every minute purchased by your Sub-accounts.
  • Custom Pricing Control: Set your own markup to maximize your earnings.
  • Automated Payouts: Once connected to Stripe, payouts are automated when the threshold is met.
  • Scalable Incentive: The more minutes your Sub-accounts purchase, the more you earn.

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FAQs & Troubleshooting

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General Questions

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Payout Questions

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Security Questions

For additional questions or guidance, try using our Virtual Support Agent! Available 24/7 to help resolve most issues quickly at thinkrr.ai/support. If you still need assistance, visit our support site at help.thinkrr.ai and submit a Ticket or contact our team directly at hello@thinkrr.ai.