Web Widget

Deploy your AI Web Agent on your website and connect call data into your workflows with webhooks. This guide covers how to embed the web widget across popular web editors and set up webhook integrations for seamless data logging.

Overview

The AI Web Agent Widget allows you to embed your inbound AI assistant directly onto your website, giving visitors the ability to engage with your trained agent through a sleek, customizable widget. Paired with Webhook Support, you can automatically log call details and transcripts into your workflows (such as GoHighLevel), enabling deeper insights and automation based on your customer interactions.

This guide walks you through:

• How to configure and deploy your AI Web Agent widget
• Embedding the widget across common website editors
• Setting up webhook integration to log call data

Web Widget

The AI Web Widget is a small, interactive assistant that lives directly on your website, embedded into your page. Think of it as a digital concierge — it allows your site visitors to engage directly with your trained inbound AI agent through a chat-like experience, without needing to pick up the phone or send an email.

In this context, the widget acts as the front-end interface for your AI Agent. Whether it’s answering questions, qualifying leads, or booking appointments, the Web Widget provides a seamless way for your customers to interact with your AI, right where they already are — on your website.

💡 Why use a Web Widget?
Embedding the AI agent directly onto your site makes it easy for prospects to engage without friction. It boosts response rates, improves customer experience, and ensures your AI assistant is always available to support your visitors.

Unlike traditional pop-up overlays, this widget is fully embedded into your page layout. This means you need to dedicate space for it within your site’s design to avoid disrupting other page elements.

Once your Inbound Agent is trained, you can customize and deploy the Web Widget by configuring the following settings:

• Widget Color Customization — Match the widget’s background color with your website branding.
• Widget Size Options — Choose between small, medium, and large widget sizes.
• Website Deployment — Specify the domain(s) where the Web Agent will be displayed.
• Animation Settings — Enable or disable the “Agent speaking” animation for visual engagement.

Once these settings are configured, a code snippet will be generated for you. This snippet should be embedded directly into your website where you want the widget to appear.

⚠️ Important:
The widget is not an overlay — it is an embedded element. Make sure to place it inside a dedicated section on your page to avoid disrupting your site’s layout.

You be prompted to copy the website integration code after saving and launching the agent:

Deploying the Web Widget: Platform-Specific Guides

Follow the instructions below to embed your Web Widget into popular website builders:

GoHighLevel (GHL)

1. Navigate to Sites → Funnels & Websites and choose Websites or Funnels.
2. Select or create a page.
3. Click Edit → Add Element → Custom HTML, then drag the Custom HTML Block where you want the AI Web Agent.
4. Paste the AI Web Agent code snippet.
5. Publish and test the page.

Framer

1. Open your Framer project and select the page where the agent should appear.
2. Click Insert → Embed and position the embed block.
3. Paste the AI Web Agent snippet inside the embed window.
4. Click Save & Publish.

WordPress (Classic & Gutenberg Editors)

1. Navigate to Pages in the WordPress dashboard.
2. Select the page for the Web Agent.
3. In the Classic Editor → switch to Text (HTML) mode and paste the snippet where desired.
   In the Gutenberg Editor → add a Custom HTML Block and paste the snippet.
4. Click Update/Publish.

WordPress (Elementor)

1. Open the page in Elementor Editor.
2. Drag an HTML Widget to the desired section.
3. Paste the AI Web Agent snippet.
4. Click Update.

Wix

1. Open Wix Editor and select the target page.
2. Click Add (+) → Embed → Embed Code.
3. Choose Embed HTML and paste the snippet.
4. Click Update, position the widget, and publish the page.

Widget Not Rendering in Wix Editor or Preview Mode?

Some users report the widget failing to render inside the Wix Editor or Preview mode due to domain whitelisting and sandboxing.

Solution: Temporarily Whitelist filesusr.com:

• Open your widget settings.
• Add filesusr.com to your list of whitelisted domains.
• This allows proper rendering during editing.

⚠️ Security Note:
Remove filesusr.com from your whitelist once your site is published to prevent unauthorized widget use.

Shopify

1. Navigate to Online Store → Pages.
2. Select the page where the Web Agent should appear.
3. Click Edit HTML and paste the snippet.
4. Save and refresh to confirm placement.

Webflow

1. Open your Webflow project and go to the desired page.
2. Click Add (+) → Embed to add an Embed Code Block.
3. Paste the snippet inside the block.
4. Click Save & Close, then Publish.

Squarespace

1. Navigate to Pages in your Squarespace dashboard.
2. Select the desired page.
3. Click Edit and add a Code Block.
4. Paste the snippet into the Code Block and click Apply.
5. Save and publish.

Weebly

1. Open your Weebly site editor and choose the target page.
2. Drag an Embed Code element into the desired section.
3. Paste the AI Web Agent snippet.
4. Click Publish.

Duda

1. Open your Duda website editor and go to the correct page.
2. Use Widgets → HTML Widget and drag it to the placement area.
3. Paste the snippet into the HTML field.
4. Click Save & Publish.

ClickFunnels

1. Open your ClickFunnels editor and select the funnel step (page).
2. Click Add New Element → Custom HTML.
3. Paste the AI Web Agent snippet into the custom HTML block.
4. Click Save & Preview.

FAQs & Troubleshooting

General Questions

What is the AI Web Widget and how does it work?

The AI Web Widget is an embedded digital assistant that lives directly on your website. It allows visitors to engage with your trained inbound AI agent through a chat-like experience, helping them ask questions, book appointments, or request callbacks—all without leaving your site.

Why should I use the Web Widget instead of a pop-up or overlay?

Unlike traditional pop-ups or overlays, the Web Widget is fully embedded within your page layout. This provides a more seamless and consistent user experience, avoids disrupting your page design, and encourages more natural engagement from visitors.

Configuration

How do I whitelist my website for the widget to work properly?

During widget configuration, you must enter the domain(s) where you want the Web Widget to appear. This ensures that the widget only renders on authorized websites and prevents unauthorized use.

What happens if I forget to whitelist the domain?

If your website domain is not properly whitelisted, the widget will not load or display on your site. Make sure to enter the correct domain(s) in the widget configuration panel before deploying the snippet.

How do I customize the appearance of the Web Widget?

The widget appearance can be customized through the configuration panel. You can adjust:

• Widget size (small, medium, large)
• Background color to match your branding
• “Agent speaking” animation toggle for visual engagement

Usage and Results

Where do I place the code snippet for the Web Widget?

Once configuration is complete, AVA generates a code snippet. You must paste this snippet directly into the HTML of your website where you want the widget to appear. Placement guidance for specific platforms like Wix, GHL, WordPress, Shopify, and others is provided in this guide.

Does the widget work across all devices?

Yes. The AI Web Widget is responsive and designed to work across desktop, tablet, and mobile devices, ensuring a consistent experience for all users.

What should I do if the widget isn't rendering on Wix during editing or preview?

Due to how Wix handles domain sandboxing, the widget may not render properly in the Wix Editor or Preview mode. To resolve this:

• Temporarily whitelist filesusr.com in your widget settings.
• Remove filesusr.com from the whitelist after your site is published to maintain security.

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